Frequently Asked Questions
Profile Account

Do I have to set up an account to register?
How do I set up an account?

How do I update my profile?
What if I forgot my username or password?

Registration
How do I register for a course?
Do I have to pay when I register?
Are there any additional fees for my class?
When will I receive a confirmation after I register for a class?
How do I know if a space is available?

Attending Class
What’s the refund policy?
Are classes ever cancelled?
What happens if I am unable to attend and need to drop out of my class?
How does the College respond to inclement weather?
How do I print my transcript?

General Information
How do I submit a proposal if I am interested in teaching a course?
How do I suggest a class I would like to see offer at PDCCC?



Do I have to set up an account to register?

Yes, new students are required to create a student profile account. This online account organizes all your information for you - from course updates and payment history to upcoming class schedules and so much more. In order to accurately maintain your student information, please create and use only one profile. If you need assistance with your account, please contact us at (757) 569-6050 or email workforce@pdc.edu and we’ll be happy to assist you.

How do I set up an account?
Click on Sign In to go to the Sign In page. Click on Create New Profile. Complete your Student Profile using your email address for your username and creating your own password. We will send your class information, class receipts, class confirmation, etc. to the email you provide on your profile.
 
How do I update my profile?
You may edit or update your student profile at any time. After signing in, access the link entitled “My Profile” to change any of the information. Click “Edit” at the bottom of the page. You may then edit any of the profile fields. When you are finished, scroll to the bottom of the page and click “Submit”.
 
What if I forgot my username or password?

If you forgot your password, visit the Sign In page and click “Forgot your password” to request a password reset. The reset link will be emailed to the address on file for your account. If you forgot your username, please contact us at (757) 569-6050  or email workforce@pdc.edu for assistance. 

How do I register for a course?
For convenient online registration, create student profile, add the class(es) to your cart and follow the prompts to check out. Also, click here for more details.
 
Do I have to pay when I register?
Yes, payment is due at time of registration. Paul D. Camp Community College accepts either Mastercard or VISA.

Are there any additional fees for my class?
Please check the detail information for your course to determine if a materials fee, textbook, or pre-requisites are required.  
 
When will I receive a confirmation after I register for a class?
When registering online, an email confirmation will be sent to your email in-box as soon as you have completed your enrollment transaction. (Be sure to check your spam folder if it doesn’t appear within a few minutes.)  

How do I know if a space is available?

If a class is full, a wait list button appears and you have the option of placing yourself on the waiting list. If a seat becomes available we will contact you.
 
What’s the refund policy?
Student must give a minimum of three business days’ notice prior to the class start date to be eligible for a refund. If a student is eligible for a refund, credit and debit card refunds are submitted directly to student’s credit or debit card account. Students paying by cash or check will receive a check refund in the mail from the Commonwealth of Virginia, usually within 14-18 business days, from the date the class is dropped or cancelled.
 
Are classes ever cancelled?

Occasionally, we must cancel courses that do not meet enrollment minimums. We typically make that call one week before the class start date, and will notify you by phone or email to see if you are interested in another course or would prefer a refund.

What happens if I am unable to attend and need to drop out of my class?
Prior to dropping from a class, please review our refund policy. To drop a class or to move to another class, please contact us at (757) 569-6050 or email workforce@pdc.edu.
 
How does the College respond to inclement weather?

The College, which includes Franklin Campus, Suffolk Campus, PDC at Smithfield, and the Workforce Center, may respond to three different types of inclement weather: early closing, delayed opening, or closing of offices and business operations.
 
Please sign up for PDC Alerts at http://www.pdc.edu/pdccc-alert. The College will also post information on the College's website at pdc.edu, local radio and television stations, and on the College switchboard message by calling 757-569-6700.
 
How do I print my transcript?

To print a current transcript of classes, just sign in and select “My Transcript” from the left menu bar. In the upper left corner is an export link, select the format you would like to print.

General Information
How do I submit a proposal if I am interested in teaching a course?
Thank you for your interest in teaching a class at Paul D. Camp Community College. To submit your inquiry and  information to Paul D. Camp Community College's Workforce Development, please complete our online PDCCC Course Proposal form.

How do I suggest a class I would like to see offer at PDCCC?
Please go to Suggest A Course page and complete the form.
 


100 North College Drive . Franklin, VA 23851
757-569-6050 . pdc.augusoft.net